Washington State Government Lean Materials

Results Washington of the Washington State Government seems to have taken a great interest in Lean techniques. They have sponsored a series of conferences and, as befits a public agency, a lot of the presentations are available on-line, either as pdf files or, in some cases, as YouTube videos of the presentations themselves. The video…

Conducting Observations in Clinical Areas

I’m going to start a series of posts on the type of observations that can be useful in Lean work, and on the forms that are often used to collect and display the information. In advance of that, I want to write about observation etiquette. In an ideal state, everyone in a work area knows…