What is takt time?

Health care, I’m often told, is different. This usually means, ‘different from industry’, and certainly different from car making. This is true, of course. In health care it is often the interaction of staff and patient that carries the greatest value. Generating the time and space for this to happen, and making sure that the…

Improvement Science Websites

It is easy to become very focused on one method of quality improvement, and to overlook others. Health care staff who find that an improvement method works in one situation may, understandably, use that approach again in other contexts. Sometimes this works, but the approach that was effective in one ward, or with a particular…