The NHS Scotland Quality Improvement Hub has had a makeover. This already useful site now has a central carousel to make selection easier, and an improved video selection.
The site is packed with resources, and is well worth a look. There is no firewall on the resources, so they are available anywhere in the world. I have found people working in service quality improvement to be very generous with their time and expertise, and it is right that this publically funded agency should contribute to this by making the content free to use.
There is an excellent resource on patient safety, located at this link. This has some first class resources, and will be of interest to anyone working on patient safety.
Predictably, I am most interested in the sections on quality improvement. There is a terrific set of tools, available from the menus on this page. Many of these are relevant to Lean work. Many of the tools contribute to the Model for Improvement, which will be familiar as a PDSA cycle. The page on Demand, Capacity, Activity and Queue work is helpful, as understanding demand, and then balancing the service to meet that demand, is a key consideration in Lean. The section on Value Stream Mapping is, like the other sections, a brief introduction, but does describe the key components.
The examples page includes an example of an early report out from a Rapid Process Improvement Workshop on colorectal surgery services, and an example of the use of Lean tools in a microbiology service.
The QI Hub also has teaching materials, including a slide presentation with an introduction to Lean. As far as I can see, the presentation is accessible from anywhere in the world. If anyone tries it from another country, please let me know if you are able to access it.