Visual Signals

Generally in Lean, the intention is to make the current situation as clear as possible to everyone who needs to know it.¬† I have made two previous posts about a visit to the Nissan UK plant in Sunderland (posts on Level Scheduling and the Drum-Buffer-Rope system). There are a whole variety of visual methods used…

Websites on Lean

I’ve written two previous posts on website on Lean, including a post on academic resources, and a post describing the excellent NHS Scotland QI hub. Since then, I have come across other useful websites, and I will list a few here. The striking thing about typing Lean Healthcare in to a search engine is that…

Types of Waste – Waiting and Motion

I’ve discussed value and waste in two previous posts. In this post, I want to give practical examples of wastes in health and social care systems, As noted in the previous posts, the idea of ‘waste’ is abhorrent to some people. They see busy, over-worked staff, doing their best to deliver good quality services. The…

Relentless quality improvement over time

Lean is often associated with big improvement events, such as an Rapid Process Improvement Workshop (RPIW). ¬†There is no magical quality to an RPIW, however – it is an efficient way of bringing people together to undertake concentrated work on a service problem, but not all change happens in an RPIW, and it is not…