Quality Improvement Success

Introducing Lean in to an organisation takes work. Sometimes it flies. In other cases it is a long, hard slog, or is abandoned altogether. I’ve written about problems in using Lean in the past, including in a book review and a discussion of problems in Canada.  In this post, I want to talk about the…

Book Review: A Leadership Journey in Health Care: Virginia Mason’s Story

Applying Lean techniques to improvement work is not rocket science. I’ve seen teams who produce significant change after reading a book and applying what they learn. Most improvement events using Lean result in measureable improvement, and teams usually apply the techniques they have learnt to make further improvements. Despite this, the use of Lean in…