Quality Improvement and Health Inequalities

Health inequalities are a major public health concern. Some differences in health status are caused by pressures entirely out with a person, or group’s, control. Despite the scope for gain, Health Inequalities work and Quality Improvement work have tended to be two separate islands of activity. There are examples of application of QI techniques to…

Quality Improvement Success

Introducing Lean in to an organisation takes work. Sometimes it flies. In other cases it is a long, hard slog, or is abandoned altogether. I’ve written about problems in using Lean in the past, including in a book review and a discussion of problems in Canada.  In this post, I want to talk about the…

Supermarkets and Lean

Supermarkets turn up in Lean descriptions from time to time. Taiichi Ohno is often said to have come up with the idea for kanbans after seeing an American supermarket. Other authors suggest that Ohno had not been to the US at that time, and had the idea after reading about supermarkets, rather than seeing one.…