Most Read Posts During 2015

Traffic has doubled on the blog in each of the last two years, from a baseline of 2013.  Previously, you could read blog posts in full from the home page. As the number of posts increased, I decided to move to a different layout that made it easier to see previous topics, and which also…

What happens in an RPIW?

You may have been asked to take part in an RPIW, perhaps as a team member, or as a Process Owner. But what, exactly, is an RPIW? Rapid Process Improvement Workshops, or RPIWs, are events at which a team undertakes focused Lean work on a process. Very similar terms can be used by different services-…